Banque Nationale

Notice changed from 1 to 3: I had to return to the branch for a change to the account. The Director of Customer Service took the time to meet me and provide me with explanations. We also take the opportunity to discuss the experience experienced when opening an account. I hope that my constructive comments will serve the future clients of the branch. The service is deplorable. I went to open a business account for the first time, the representative expected me to know exactly what the bank can offer me as a service. When I ask her for the info, she tells me that everything is in the brochure. There was a variety of packages .... In addition, she was full of errors in the form. After 2 hours, I left empty handed and it was not clear if my accounts would be open or not. So I went to a branch of another institution and I had everything to start my business operations including a business credit card after 2 hours. In short, unskilled staff, unwelcoming service. Not recommended.

Nice courteous and always ready to help us a very good team to Saint Adele

I am mostly served by the lady with blond curly hair and I must say she is very courteous .. I'm going through a difficult time right now and I appreciate her sense of customer service .. When my situation it will be improved, I will remember that the National Bank has been there ..